“Improving Out-Patient Services”
Nick Naftalin retired as a consultant Obstetrician and Gynaecologist after 37 years in practice. He was Clinical Director and then Medical Director at the Leicester Royal Infirmary from 1986-2000, which included the years of the Re-Engineering programme.
In 2002, Nick joined the Modernisation Agency (MA), working in a team supporting challenged Trusts, working with dysfunctional departments and tackling leadership issues around difficult colleagues. He left the MA in 2005 and worked as an independent health service management consultant until 2008.
Nick is a member of the Independent Reconfiguration Panel, which advises the Secretary of State on contested service reconfigurations and has advised several counties about reconfiguration. He reviews for the Commission for Health Improvement and was part of the External Advisory Group at the Department of Health for the new Consultant Contract. He was a member of the Chief Medical Officer’s Expert Group which produced the ‘Organisation with a Memory’ report in 2000 and was a member of the Policy Advisory Group of the Clinical Negligence Scheme for Trusts from 1996-2000.
Nick has sat on a number of Royal College Advisory Groups dealing with Performance and Clinical Standards. He introduced the first consultant appraisal programme in the UK in 1993 and has worked with the British Association of Medical Managers (BAMM) as a trainer in consultant appraisal He wrote a report on appraisal in Northern Ireland in 2006. He has published numerous papers, most recently on service redesign involving partnership working between primary and secondary care.
Nick was part of the team which won the Hewlett Packard Golden Helix award in 1996 for a service redesign project and has won three Health Service Journal awards. He was awarded BAMM’s Medical Manager of the Year award in 1994 and received an OBE in 1998 for services to Teaching and Patient Care.